FAQ Friday: inserting images into templates best practices

FAQ Friday: Why do images lose their quality in the templates?Swiftpage Support has put together a list of the top Frequently Asked Questions that our staff receives. We plan on posting one FAQ on our blog from time to time to provide our customers with another resource for their questions. Kassi Johnson, our Customer Service Manager, has put this list together. Her Email address is posted on Kassi Johnson’s about page if you would like to contact her with any further questions.

Why do my images lose their quality in the templates and how do I fix that?

Upon uploading an image, Swiftpage will compress your image — possibly resulting in quality loss — if it is over any of Swiftpage’s three levels for images: all images imported into Swiftpage must be no larger than 50kb in file size, no higher than 72 dpi in resolution, and no wider than 580 pixels (or 600 pixels for a header image). Images within these levels will not be compressed.

If your image is coming into your template with poor quality, you will need to reduce the image you are uploading so it is within the parameters listed above — you can do this in a program like Photoshop or Paint, or you can use a free service called Sumo Paint. Once the image is resized, you can reupload it to your Swiftpage template.

Once you reduce the size of your image the image will be much clearer in your template.

The only other thing to keep in mind is how the images appear in different Email Clients. All Email Clients interpret HTML differently and thus can sometimes distort or change the formatting of your email template, including the images. Make sure you test your email template with as many different domains (Yahoo, Gmail, Outlook, etc) as possible.

FAQ Friday:Why do images lose their quality in templates?

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