FAQ Friday: What if someone fills out my List Builder survey and they are already in my database?

Q: What if someone fills out my List Builder survey and they are already in my database?

A: The List Builder survey checks to see if the email address your survey respondent has included is already in your database. If so, when you go to bring the results of the List Builder survey into your database, Swiftpage will tell you that it appears the contact is already in your database, and give you the option to write the new information or not. For instance, if someone fills out your List Builder survey with the email address jane@swiftpage.com, our system will automatically check to see if that email address is already associated with a record in your database. If it is, you will be given the option of whether or not to write the new contact into your database.

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