Management 101: Smile and Keep Your Door Open

I’m often told “You have a great niche for managing people.”  At first this made no sense to me.  I love my job, I enjoy managing and I find it an extremely pleasant job.  I wouldn’t say I have an ‘easy’ job. In my eyes EASY and FUN are two different things.

Being personable is one of the most important management traits that I possess.  I find being able to relate to your employees in regular day-to-day life obstacles and opportunities, gives employees the perception that you are approachable.  That approachability makes employees feel comfortable coming to you with any circumstance they may encounter.

In addition to being personable, I feel that an open door policy is critical.  As the manager, opening yourself to be more of a human being rather than a boss to be despised is the best way to build and run a cohesive team.

As with anything, there’s a balance between being the boss and being personable. You don’t want too much or too little of either.  In my experience the best approach is to have, display, and maintain a friendly personality while ensuring your employee’s perception of you is a respected manager.

About Kassi Johnson

Kassi has been enjoying her time working with Swiftpage since January of 2008. Kassi manages the Swiftpage Technical Support and Customer Care departments. When not working Kassi it typically spending her time practicing Nia, which she hopes to become an instructor in, or on the next adventure that Colorado has to offer her. In addition to finding extreme pleasure in working with Swiftpage she also enjoys spending time in the mountains, making jewelry, painting, spending time with her dog or playing racquet ball.

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