Kassi Johnson

Kassi JohnsonKassi has been enjoying her time working with Swiftpage since January of 2008.  Kassi manages the Swiftpage Technical Support and Customer Care departments.  When not working Kassi it typically spending her time practicing Nia, which she hopes to become an instructor in,  or on the next adventure that Colorado has to offer her.  In addition to finding extreme pleasure in working with Swiftpage she also enjoys spending time in the mountains, making jewelry, painting, spending time with her dog or playing racquet ball.

You can reach Kassi at kjohnson@swiftpage.com.

6 Responses to “Kassi Johnson”

  1. Hi Kassi

    I’m just setting up a new website with ACT! 2010 and Swiftpage integrated. Am wanting to use Swiftpage List Builder/Updater but have discovered that the field mapping is incompatible in the following ways:

    1. multipile check boxes come from Swiftpage to ACT with a comma delimiter instead of a semi-colon
    2. check boxes (ie Yes/No) are ignored ie don’t come across at all
    3. no numeric format fields, and character fields don’t work instead
    4. no date format fields, and character fields don’t work instead
    5. no currency format fields, and character fields don’t work instead
    6. the updater only overwrites, their does not appear to be an option for adding

    Considering I chose ACT for it’s supposed integration with Swiftpage, I’m feeling seriously duped.

    I applaud your ‘thought leader’ initiatives; but what am I to do about the basics of capturing and managing the data with these glaring oversights?

    Do you have some fixes on the near horizon? Surely I cannot be the first to discover such basics; or am I the only one who’s trying to use this product in earnest?

  2. Paul,
    You’re correct in your findings. Currently our surveys only write to text fields within your database. Swiftpage is directly integrated into your database which you can send from as well as use all of our sales and marketing tools within it. Our survey function is very simple at the moment, however I’d be more than happy to pass on your feedback as suggestions for future revisions of our product. These capabilities are great ideas, thank you very much for the feedback.

  3. I found that to be more helpful well let me know how it turns out! I love what you guys are always up too. Such clever work and reporting! Keep up the great works guys I’ve added you guys to my blogroll. This is a great article thanks for sharing this informative information.. I will visit your blog regularly for some latest post.

  4. Hello. I hope you dont mind me posting on your blog. I wanted to contact you but I cannot find your contact info. I want to subscribe to your blog for updates but I am unable find your RSS subscription link. Please assist. Thanks.

    • Hey Kelly, Thanks for posting. You can subsribe to our blog by clicking on the orange icon that has RSS symbol on it (that looks like sounds waves) on the blogs home page – blog.swiftpage.com. Thanks.

Trackbacks/Pingbacks

  1. FAQ Friday: How can I access my own Suppression (Opt-out) file? « Swiftpage's Blog - November 6, 2009

    […] Johnson, our Customer Service Manager, has put this list together. Her Email address is posted on Kassi Johnson’s about page if you would like to contact her with any further […]

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